Spinoo Terms and Conditions

Welcome to Spinoo. By accessing or using our platform at spinoo.net, you agree to be bound by these Terms and Conditions in their entirety. We strongly encourage all players to read this document carefully before registering or placing any bets. At Spinoo, we are committed to providing a safe, transparent, and responsible gaming environment for all our members. These terms apply to all services offered through the Spinoo online casino, including pokies, live casino games, sports betting, and all promotional offers.

1. Acceptance of Terms

By completing the Spinoo login process and creating an account, you confirm that you have read, understood, and agreed to these Terms and Conditions. We reserve the right to update or amend this document at any time. If we make significant changes, we will notify you through our platform or via your registered contact details. Continued use of our services following any update constitutes your acceptance of the revised terms.

2. Eligibility and Account Registration

To use the Spinoo casino, you must meet the following eligibility requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You must be located in a region where online gambling is permitted under applicable law
• You must not be a resident of any jurisdiction where our services are restricted
• You may only hold one account per household, IP address, device, and name
• The name registered on your account must match the name on your banking details

We reserve the right to request identity verification at any time. Failure to provide accurate documentation may result in account suspension or termination. At Spinoo, we operate under a Gaming Curacao licence, with PAGCOR also displayed in our promotional terms. No licence number is currently published on-site.

3. Deposits, Withdrawals, and Payment Methods

3.1 Deposits

We currently accept deposits via AmoPay and PayID. Our minimum deposit amount is AUD 10.00. All transactions on the Spinoo platform are processed in Australian dollars (AUD). We are unable to guarantee processing times beyond our control, but we aim to credit your account promptly following each successful transaction.

3.2 Withdrawals

Our minimum withdrawal amount is AUD 50.00, and we impose no upper limit for AUD withdrawals. Withdrawal requests are subject to a pending period of up to 72 hours, with cashout processing taking between 3 and 5 business days. Withdrawal methods available at Spinoo include AmoPay and PayID. We may require identity verification before processing any withdrawal. Existing bonus credits must be fully zeroed before a withdrawal request can be submitted.

4. Bonuses and Promotions

We offer a wide range of bonuses through the Spinoo casino, each subject to specific wagering and rollover requirements. Our Spinoo bonus offers include, but are not limited to, the following:

• Welcome Bonus: 96% JILI Welcome Bonus with a minimum deposit of AUD 10, maximum bonus of AUD 300, turnover x6, rollover x3, applicable to JILI slot games only
• New Member Bonus: AUD 18 one-time bonus, requiring a balance target of AUD 180, with a maximum withdrawal of AUD 18
• Daily First Deposit Bonus: 20% on your first deposit each day
• 5% Unlimited Bonus: Minimum deposit AUD 30, turnover and rollover x2, maximum bonus AUD 300, JILI slots only, unlimited claims
• Daily Rollover Rebate: 0.8%, applied once daily at 2:00 AM Tuesday through Sunday, maximum withdrawal AUD 888
• Weekly Commission: 5%, rollover x5 minimum bet, distributed every Monday at 00:00, maximum withdrawal AUD 888
• Weekly Win-Lose Cashback: 5%, rollover x1 minimum bet, applied every Monday at 00:00, maximum withdrawal AUD 888
• Return Lose Bonus: 100% on a single deposit of AUD 30, turnover and rollover x5, maximum withdrawal equals the bonus amount only, available once weekly via live chat
• Sunday Unlimited Bonus: 30% every Sunday, minimum deposit AUD 20, rollover x3, turnover x5, all slot games, unlimited claims
• Birthday Bonus: AUD 88, requiring AUD 500 deposited during the birthday month and ID verification via live chat, turnover x10, maximum withdrawal AUD 888
• Referral Bonus: 30% of your downline's first deposit, turnover x5, fixed withdrawal AUD 300, plus AUD 3 per invite and 5% weekly commission

We also note a Spinoo no deposit bonus in the form of our New Member Bonus of AUD 18 and Daily Free Coins of AUD 1–99. These are subject to their own wagering requirements as detailed under each promotion.

4.1 General Bonus Rules

All promotions at Spinoo are subject to the following general conditions:

• Promotions are valid on free event slot games only unless otherwise stated
• Purchasing free games or feature wins is strictly prohibited
• Saving free games or free spins between sessions is not permitted
• Only one active bonus per player is allowed; device, IP, and name restrictions apply
• Existing credits must be zeroed before a new bonus is claimed
• Bonus hunting, side betting, and state-saving exploits will void all winnings and result in balance forfeiture
• We reserve the right to cancel any promotion or adjust its terms without prior notice

5. VIP and Loyalty Programme

At Spinoo, we reward our most dedicated players through a five-tier VIP programme based on lifetime deposits. The tiers are as follows:

• Bronze: AUD 100–4,999 lifetime deposit — monthly sync AUD 100, monthly reward AUD 10, weekly reward AUD 0
• Silver: AUD 5,000–14,999 — monthly sync AUD 1,000, monthly reward AUD 30, weekly reward AUD 2.50
• Gold: AUD 15,000–49,999 — monthly sync AUD 3,000, monthly reward AUD 100, weekly reward AUD 5
• Platinum: AUD 50,000–99,999 — monthly sync AUD 7,500, monthly reward AUD 300, weekly reward AUD 10
• Diamond: AUD 100,000+ — monthly sync AUD 10,000, monthly reward AUD 800, weekly reward AUD 15

VIP rewards carry a turnover requirement of x9, a maximum extraction of AUD 888, and are applicable to event slot engines only. Accounts will drop one tier at the start of each month unless the minimum sync deposit is made within the new calendar month.

6. Game Availability and Software

Our Spinoo game library is powered by providers including JILI, JILI2, Booongo (BNG), Aristova, TeLuck, and JackpotFishing. We offer a diverse range of game types including pokies (slots), live casino, fish games, card games, sports betting, and fast games. All games are available on both desktop and mobile devices. While we do not currently offer a dedicated Spinoo app, our mobile-optimised platform ensures a seamless experience across all devices.

7. Responsible Gaming

We are committed to promoting responsible gambling across all areas of our platform. If you believe your gaming habits are becoming problematic, we encourage you to use the self-exclusion and limit-setting tools available through our support team. You can reach us 24/7 via live chat, Telegram, Facebook, or WhatsApp. We are here to help you play responsibly and safely.

8. Account Suspension and Termination

We reserve the right to suspend or permanently close any account that we reasonably believe is engaged in fraudulent activity, terms abuse, collusion, or any behaviour that undermines the integrity of our platform. In such cases, all pending bonuses and winnings may be forfeited. You may also request the closure of your own account at any time by contacting our support team.

9. Limitation of Liability

We provide our services on an "as is" basis. While we take every reasonable measure to ensure the availability and accuracy of our platform, we cannot guarantee uninterrupted access. We shall not be liable for any loss or damage arising from service interruptions, technical failures, or third-party issues beyond our control. Your use of the Spinoo platform is at your own risk.

10. Governing Law

These Terms and Conditions are governed by the laws applicable under our Gaming Curacao licence. Any disputes arising from the use of our services shall be subject to the jurisdiction specified under that regulatory framework. By using the Spinoo casino, you agree to resolve any disputes through the channels outlined by our licensing authority.

11. Contact Us

If you have any questions about these Terms and Conditions or need assistance with your account, our support team is available around the clock. You can reach us via 24/7 live chat on the Spinoo platform, or through our official Telegram, Facebook, and WhatsApp channels. We are always ready to assist you and ensure your experience with us is positive and secure.